Frequently Asked Questions

Find everything you need to make your experience with us the best it can possibly be.

Yes, we are taking orders for click & collect or local / national contactless deliveries.

Yes, as long as all orders are placed before 12 noon.

If the recipient is not at home at the time of delivery then a card will be left with details of how the item can be collected or redelivered. You can request that your gift be left in a safe place or with a neighbour, however this is at the discretion of the delivery driver and cannot be guaranteed.

If you have a query relating to an order, you can contact us either by email: or phone us: 01524 401433

Yes, you can add your own personal message with every gift you send by using the card message box on our website.

Your message will be provided on a stylish gift card and will be presented with your gift.

When your order has been delivered, you will receive either an email or a text message.

Yes, it is possible for us to make a delivery to a hospital. However we recommend that you check with the hospital before placing your order as some hospitals no longer allow flower deliveries to patients.